Mortar White

General Info
The Pharmacy at the Cleveland County Health Department or Public Health Center offers pharmacy services to our health department clinic patients, CLECO Primary Care Network patients, Medication Assistance Program enrollees, and Cleveland County employees.

We are located on the first floor of the Cleveland County Public Health Center at 200 S Post Rd, Shelby, NC 28152.  Our phone number is (980) 484-5164, and our fax number is (980) 484-5269.  Our operating hours are Monday-Friday 8am-5pm with the exception of Cleveland County Government holidays or inclement weather.  Payment accepted includes cash, personal check, Health Savings Account (HSA) card, debit card, or credit card.  A drive thru is available.

Cleveland County Public Health Center Clinic Patients 
The pharmacy may provide prescription medications on-site for patients registered and seen in our clinics, including Family Planning, Communicable Disease (Sexually Transmitted Infections, Tuberculosis), Diabetes, Maternal Health, and Child Health.  Each clinic, treatment protocol, patient financial circumstance, and patient insurance status will determine eligibility for pharmacy services.  Contact the appropriate health department clinic for more information if needed.

CLECO Primary Care Network Clinic Patients
Prescriptions may be filled at the Cleveland County Public Health Center Pharmacy for a fee if available on our limited CLECO formulary.  The formulary, price, and quantities are subject to change due to drug costs and availability.  Ask your CLECO provider about our formulary and request prescriptions to be sent to our pharmacy if it would be more affordable.

Medication Assistance Program
In addition to traditional pharmacy dispensing services, we offer Medication Assistance Program (MAP) services.  Our MAP provides free medications to eligible low-income and uninsured Cleveland County residents through our partnership with NC MedAssist, AmeriCares, and various drug manufacturer patient assistance programs.  Patients must make an appointment with our MAP coordinator and provide necessary documentation to determine eligibility to receive medications through this program.  If eligible for our MAP, it may take 4 to 6 weeks for the enrollment process and prescriptions to be delivered.  More information about our MAP is available at our pharmacy or by calling (980) 484-5146.

MedAssist Update

Cleveland County Employees
Prescriptions are available through a 5-tier formulary system for Cleveland County employees and their eligible family members (spouse and/or dependent children up to age 26).  More information about the Employee Pharmacy Program, such as eligibility details, medication pricing, and formulary medications can be found on the Cleveland County Health Department Intranet and the Cleveland County Wiki.

Click HERE for Pharmacy Frequently Asked Questions